Examineexcellence in customer service as the competitive edge in today's business environment. Design a comprehensive customer service strategythat positions a workplace to deliver exceptional customer service. Develop external communications to handle complaints and other service failures.
Term: Fall 2024
Course Type: Credit - 3 Credits
Section: 001
Ways to take the class: Face-to-face
Days: MW
Time: 11:00AM to 12:15PM
Start Date: 08/26/2024
End Date: 12/15/2024
Location: Arnold Campus
Room: CRSC 247
Building:
Careers Center
Instructor: Kari E Maltz (Subject to change)
Class Size: 25
Section Info: This section is participating in the Direct Digital Access program. A course materials fee of $46.00 plus tax will be charged to your student account when you register. Your course materials will be accessible in Canvas on or before the first day of class. For more information, visit http://bit.ly/AACC-DDA.