Examineexcellence in customer service as the competitive edge in today's business environment. Design a comprehensive customer service strategythat positions a workplace to deliver exceptional customer service. Develop external communications to handle complaints and other service failures.
Term: Spring 2025
Course Type: Credit - 3 Credits
Section: 276
Ways to take the class: Online
Start Date: 03/24/2025
End Date: 05/18/2025
Location: Online
Room: TBA
Instructor: Geoffrey E Snavely (Subject to change)
Class Size: 25
Section Info: This section is participating in the Direct Digital Access program. A course materials fee of $46.00 plus tax will be charged to your student account when you register. Your course materials will be accessible in Canvas on or before the first day of class. For more information, visit http://bit.ly/AACC-DDA.